The new system consolidates excess aging hardware onto a new virtualised environment allowing for improved speed, performance, data size and reliability.  It also sets a new working modular model for additional technologies and software to be added when required.

With the new system the Pharmacy Group is able to extend their offering to their internal and franchised stores offering advanced technology and software, providing a competitive edge in the pharmaceutical market.

To find out more about our integration services click here, our storage solutions here or contact Runge ICT for more information.

About Runge ICT GroupRunge ICT Group is a full service Information and Communications Technology solutions firm head quartered in Brisbane, Australia.

From system design and implementation to support and maintenance, Runge ICT has the technical experience, capabilities and industry connections to meet organisation’s unique infrastructure and service needs.

Together with the highly scalable and flexible nature of our network solutions, this ensures Runge ICT can engage with clients at any or all stages of the service continuum to deliver state-of-the art, customised solutions.

This site is owned and operated by Runge ICT Group Pty Limited. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of these Sites following the posting of changes to these terms will mean you accept those changes.

For more information, please contact Runge ICT Group Pty Limited.

Endorsements

Links and references from the Runge ICT Group Pty Limited website to any non-Runge ICT Group site do not imply Runge ICT Group’s endorsement of the site’s products or services.

Website browser

The Runge ICT Group Pty Limited website is Javascript enabled and optimised for the following browsers:

• Microsoft Internet Explorer 9 and above

• Firefox 9 and above

• Google Chrome 16 and above

Visitors using browsers other than the ones specified above may experience some errors and display problems. We recommend that you download the latest version of your browser.

Plugins and software

In addition to the web browser, some sections of the website require that you have some additional plugins installed on your computer.

• Adobe Reader – to view downloadable PDF documents

• Adobe Flash Player/Plug-In – to view Flash and Shockwave content

Please make sure that you download the latest versions of the software listed above to maximise your browsing pleasure of our website. If you experience any problems, technical or otherwise, please contact us with your enquiries.

Comments or Problems

We are constantly striving to improve our website. If you experience any problems, can’t find information, or have questions about runge.net.au, please click on the contact us link, found on the bottom of every page.

Vault has been successfully backing up client systems to secure cloud on Runge infrastructure for the past 3 years. With the two new services Vault Plus and Vault Elite DR we are extending our offering.

Vault Plus allows for an additional localised backup of client systems onto SAN/NAS storage.  This additional feature provides additional safe guards in the event of external network failure.  It also provides quicker restoration times in the event of file or data loss.  Clients are still protected in a disaster situation as the Vault Plus service continues to backup systems to secure cloud.

Vault Elite DR is our exciting new backup and replication service for virtualised systems.  With Vault Elite DR complete virtual machines are replicated to our secure cloud infrastructure running on CISCO and EMC hardware.  Replication can occur in real-time or scheduled between every 5 minutes to 72 hours depending on bandwidth limitations and business continuity strategy.

To find out more about the Vault services click here or contact Runge ICT.

About Runge ICT GroupRunge ICT Group is a full service Information and Communications Technology solutions firm head quartered in Brisbane, Australia.

From system design and implementation to support and maintenance, Runge ICT has the technical experience, capabilities and industry connections to meet organisation’s unique infrastructure and service needs.

Together with the highly scalable and flexible nature of our network solutions, this ensures Runge ICT can engage with clients at any or all stages of the service continuum to deliver state-of-the art, customised solutions.

Runge ICT Group Pty Limited is firmly committed to protecting your privacy as you interact with us. We aim to maintain a safe and secure system of handling your personal individual information, whilst still providing access to your personal information when required. For this reason we ensure that your personal information is handled in strict compliance with the Commonwealth Government’s National Privacy Principles.

This policy sets out the principles we adopt in order to protect your personal information. These principles deal generally with our collection, use and disclosure of, and your access to information we may have on record about you. Any amendments to this policy will be advised on this website runge.net.au

Collection of Information

We only collect personal information that is necessary for us to carry on our business functions. What information we collect depends upon the nature of our dealings with you.

We will normally collect directly from you any information we have about you. Occasionally we may receive information about you from third parties, but if we are to use such information, for any reason, we will let you know shortly after we receive it.

Use and Disclosure of your Information

We will only use your personal information for the reasons we collected it. Unless we have first obtained your consent, these reasons and the parties to whom we might disclose it will be reasonably apparent to you when we collect your information and our use and disclosure of that information will only be for our business activities. If we have marketed our products and services to you and you no longer wish to receive those sorts of communications from us, you should contact us and we will ensure this is corrected.

Any other use or disclosure we make of your personal information will only be as required by law or permitted by the Privacy Act 1988.

Data Quality and Security

We will take all reasonable steps to:

• make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date

• protect the information from misuse, loss or unauthorised access, modification or disclosure both physically and through computer security methods; and

• destroy or permanently de-identify the information if it is no longer needed for any purpose.

Correction of your Information

If you believe any information we have about you requires correction, please contact us.

These terms and conditions will apply to all Goods and Services sold, supplied or performed by Runge ICT Group Pty Limited to you and your use of such Goods and Services where Runge ICT Group Pty Limited accepts an offer from you to supply such Goods and Services based on a written (i) Runge ICT Group Pty Limited quotation document; (ii) Runge ICT Group Pty Limited proposal document, or (iii) Runge ICT Group Pty Limited Service Form except where:

• Runge ICT Group Pty Limited has expressly agreed in writing to provide such Goods and Services pursuant to a separate written agreement.

You acknowledge that, unless expressly agreed to by Runge ICT Group Pty Limited in writing, the terms and conditions included on a document issued by you (such as a purchase order, confirmation, receipt (including the terms on any pre-printed purchase order form, or your standard retainer document) will not apply to the sale or supply of Goods and Services by Runge ICT Group Pty Limited to you or otherwise vary these terms and conditions.

General Obligations

You agree to perform your own specific obligations and responsibilities in accordance with this Contract. Without derogating from this, you agree to cooperate fully and act reasonably and in good faith to assist in the timely progress and fulfilment of our obligations under this Contract including, but not limited to, not unreasonably withholding or delaying the provision of any agreement, acceptance, information, assistance or other resource required by us and providing us with all necessary access to your premises and equipment. You agree to be responsible for all site preparation as required to enable efficient delivery and implementation of the Goods and Services. You agree to ensure that all our personnel, agents or sub-contractors are sufficiently trained in and aware of your policies and procedures.

We agree to cooperate fully and act reasonably and in good faith to ensure the timely progress and fulfilment of our obligations under this Contract.

Your Requirements and Specification Information

You warrant that all information pertaining to your hardware, software or service requirements and specifications is complete, accurate and has been provided to us prior to formal agreement on a CED.

Procurement of Hardware and Software

We agree to procure for and supply to you the Hardware and Software in accordance with the terms of this Contract.

Delivery

Estimated Delivery Dates are based on information available to us from suppliers and are subject to change at any time, without prior notice. We are not responsible for delays in delivery caused by a supplier or for other reasons beyond our reasonable control. We are not liable for any delays.

Risk and Title

Risk of loss or damage to Goods will pass to you upon delivery of the Goods to you or your authorised representative.

Notwithstanding the passing of risk:

• All Goods delivered remain our property until all monies owing have been paid in full.

• Until payment has been received in full, we will be entitled to enter your premises at any reasonable time to inspect all records in relation to all Goods supplied by us and all records in respect of the sale of those Goods by you.

• We will be entitled to enter your premises at any reasonable time to recover possession of those Goods for which payment in full has not been made.

• It is agreed that where we enter your premises to take possession of the Goods and it is not possible to otherwise identify the ownership of the Goods in your possession, the Goods will be treated as though they were sold by you in the same sequence as you had taken delivery.

Performance of Services

Unless otherwise agreed, the Services will be performed by us during Business Hours of each Business Day. We agree to perform the Services in accordance with the terms of a CED. We will perform the Services utilising such resources, employees and subcontractors as we deem appropriate.

Prices and Payment

The Price payable for the Goods and Services is set out in a CED and does not include any Incidental Costs (including any GST).

The default agreed payment terms are fourteen (14) days from the date of our tax invoice. A 15% surcharge may become payable on any overdue amounts to offset the cost of recovering overdue payments.

Confidentiality

We both agree to maintain in confidence and respect the Confidential Information of the other and to abide by the restrictions on use and disclosure of another’s Confidential Information.

Warranty and Functionality Issues

We will, where possible, provide incidental and reasonable assistance to you if you have a fault or believe your Hardware or Software is faulty for a reasonable period after the goods are supplied.

Where required, we may need to engage the manufacturer of the Hardware or Software product to take reasonable steps to make repairs and spare parts reasonably available.

The repair or replacement of the Hardware or Software is subject to the Australian Consumer Law, the terms of manufacturer’s extended warranty or its EULA.  The period of time that is reasonable will depend on the circumstances and the nature of the goods.

Hardware Extended Manufacturer Warranty

You accept the Hardware extended manufacturer’s warranty in relation to the Hardware.

Software Owner EULA and Warranty

Your use, rights and obligations in respect of Software is governed by its applicable EULA, unless it is varied by agreement between the parties to that EULA. You agree to execute and be bound by the terms of the Software owner’s EULA. You accept the Software owner’s warranty in relation to the Software.

Services Warranty

We warrant that we will use commercially reasonable efforts to perform the Services (including the provision of any associated Materials) in accordance with a CED and any milestones set out therein and that all Services will be provided with due care and skill.

Exclusion of Warranties

To the extent permitted by law, and except as expressly set out in a CED, we provide the Goods and Services to you on an “AS IS” basis; exclude all warranties and conditions, express, implied or statutory (including all implied warranties of merchantability, fitness for a particular purpose, lack of viruses, uninterrupted or error free operation, accuracy or completeness of responses or results, lack of workmanlike effort or non-infringement) regarding the Goods and Services provided to you; and limit the remedies available for a breach of any warranty given to you to the lesser of and to the extent that such breach of warranty is capable of remedy by employing commercially reasonable efforts (as determined by us acting reasonably and in good faith):

• For Goods, the cost of repairing or replacing those Goods; or paying the cost of having those Goods repaired or replaced; and

• For Services, the cost of resupplying the Services; or paying the cost of having the Services resupplied.

Returns

Each claim by you for return of Goods shall be dealt by us on a case by case basis and as permitted under the Australian Consumer Law.

Materials Ownership and Licence

We retain all right, title and interest in all Materials created before and during the Service performance period. We grant to you a non-exclusive, licence to use, copy and distribute, within your group of companies only, copies of these Materials. Each party agrees to reproduce the copyright notice on any copies made under the licence granted above. Any idea, concept, know-how or technique which relates to the subject matter of a Service and is developed or provided by a party, or jointly by both, in the performance of a Service may (subject to applicable patents and copyrights) be freely used by either party.

Limitation of Liability

EXCEPT IN RESPECT OF A BREACH OF CONFIDENTIALITY, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES WHETHER SUCH DAMAGES ARE ALLEGED AS A RESULT OF TORTIOUS CONDUCT (INCLUDING NEGLIGENCE) OR BREACH OF CONTRACT OR OTHERWISE. Our maximum liability to you in aggregate for all claims made against us in contract, tort or for any other common law or statutory cause of action in connection with the subject matter of this Contract shall be limited to:

• In respect of Goods, the component of the Price paid by you for such Goods under this Contract;

• In respect of Services, the component of the Price paid by you for such Services under this Contract;

Where a claim(s) relates to both Goods and Services, the limits on our liability shall operate separately and independently of each other in respect of such Goods and Services. A party’s liability for a claim of another party will be reduced proportionately to the extent that any act or omission of the first mentioned party or any of its officers, agents, employees or contractors causes or contributed to those liabilities, losses, damages, cost or expenses.

General Term and Termination of Contracts

We may terminate this Contract with immediate effect if you become unable to pay your debts as and when they become due and payable or where you are in material default of this Contract.

Each party acknowledges it has certain obligations to fulfill upon termination of the Contract.

Term and Termination of Contracts over one month

For Contracts which have an initial term of over one month, the Contract will continue in force initially for the term set out in the CED and then continue indefinitely on a quarterly basis or until both parties agree in writing that the obligations have been fulfilled under the Contract.

Either of us may terminate the agreement with 45 days’ prior written notice to the other party before the conclusion of the initial or subsequent terms. Any subsequent terms shall cover the same equipment and users as listed in the original Contract or agreed amendments.

Term and Termination of Contracts of one month or under

For Contracts which have an initial term of one month or under, the Contract will continue in force initially for the term set out in the CED and then continue indefinitely on a monthly basis or until both parties agree in writing that the obligations have been fulfilled under the Contract.

Either of us may terminate the agreement with 30 days’ prior written notice to the other party before the conclusion of the initial or subsequent terms.  Any subsequent terms shall cover the same equipment and users as listed in the original Contract or agreed amendments.

Non-Solicitation of Employees

You will not offer any form of employment to Runge ICT Group staff whilst using our services or within 12 months of ceasing Runge ICT Group services.

Force Majeure

We are excused from performing our obligations to the extent we are prevented by circumstances beyond our reasonable control including, but not limited to, acts of God, natural disasters, acts of war, riots and strikes.

General Provisions Assignment

Runge ICT Group Pty Limited may at any time transfer or assign any or all of its rights, obligations, benefit or interest under this Contract.

Severability

The provisions is this Contract are enforceable independently of each of the others and if a provision of this Contract is, or becomes, illegal, invalid, void or deemed unenforceable by any court of competent jurisdiction, it shall not affect the legality, validity or enforceability of any other provisions of this Contract. If any of these provisions is so held to be illegal, void, invalid or unenforceable but would be legal, valid or enforceable if some part of the provision were deleted, the provision in question will apply with such modification as may be necessary to make it legal, valid or enforceable.

Variations

This Contract may be varied from time to time providing that both parties agree to the variations in writing.

Waiver

Failure or delay by either party to enforce any provision of this Contract shall not be deemed a waiver of future enforcement of that or any other provision, unless agreed in writing by the relevant party.

Entire Contract

Where this Contract applies, it constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces any prior condition, warranty, representation, statement, agreement, undertaking, indemnity (whether negligently or innocently) imposed, given or made by a party, whether written, oral or implied and may only be amended in writing and signed by both parties.

Governing Law and Jurisdiction

This Contract shall be governed by the laws of Queensland and each party submits to the non-exclusive jurisdiction of the courts of Queensland.

Definitions

‘Business Day’ means a day that is not a Saturday, Sunday or any other day that is a public holiday in the place where an act is to be performed or a payment is to be made.

‘Business Hours’ means 8:30 am to 5:00 pm of each Business Day.

‘CED’ or ‘Commercial Engagement Document’ means a Runge ICT Group Pty Limited quotation document, Runge ICT Group Pty Limited proposal document, Runge ICT Group Pty Limited Service Form that may reference other specifications applicable to the sale or supply of certain Goods and Services by Runge ICT Group Pty Limited.

‘Contract’ means a legally binding contract between Runge ICT Group Pty Limited and you consisting of the relevant CED and these Runge ICT Group Pty Limited terms and conditions.

‘Confidential Information’ means any trade secrets embodied in any information relating to, but not limited to, the commercial activities, product pricing, technologies, business processes, client relationships, strategic information and any other information related to the conduct of each parties businesses.

‘Runge ICT’, ‘Runge ICT Group’, ‘Runge ICT Group Pty Limited’, ‘us’, ‘our’ or ‘we’ means either the entity Runge ICT Group Pty Ltd. (acn:118 146 115) or any of its Related Bodies Corporate as specified in a CED as the seller or supplier.

‘Goods’ means either Hardware or Software procured or supplied pursuant to these terms and conditions, as the context admits.

‘EULA’ means the licence agreement governing the use of Software directly between you and the owner of that software.

‘Hardware’ means any physical product manufactured by a third party, including any associated third party maintenance service contracts, as specified in a CED.

‘Incidental Costs’ means delivery costs, tax, installation, support or maintenance costs, preparation of the site, audit of your physical environments, overtime rates, and any miscellaneous expenses, like travel & accommodation.

‘Individual Contract’ means a separate written individual contract between Runge ICT Group Pty Limited and a client.

‘Material’ means literary works or other works of authorship that Runge ICT Group Pty Limited may deliver to the Customer as part of a Service. The term “Material” does not include licensed software products which are provided in accordance with their EULA.

‘Price’ in relation to Goods and Services means the price payable for those Goods and Services as detailed in a CED.

‘Software’ means any licensed, packaged software that is manufactured, licensed or owned by a third party (other than Runge ICT Group Pty Limited or you) (“Third Party”) and procured on behalf of Runge ICT Group Pty Limited for you, the use of which is subject to that Third Party’s EULA, and where applicable, includes its associated third party support and maintenance contract.

‘You’, ‘Client’, ‘Customer’ means the client entity specified in a CED.

The new switching strategy and subsequent infrastructure implementation replaces existing aged switch infrastructure with core, distribution and stacked edge layer switches. The new infrastructure upgrades all edge switches to full 1gb to the desktop and redundant load balanced paths back to the distribution. It also enables PoE for IP telephony and future service deployments.

With the strategy it provides a template for other additional planned sites as the company grows and adapts to the market.

To find out more about our integration services click here or contact Runge ICT.

About Runge ICT GroupRunge ICT Group is a full service Information and Communications Technology solutions firm head quartered in Brisbane, Australia.

From system design and implementation to support and maintenance, Runge ICT has the technical experience, capabilities and industry connections to meet organisation’s unique infrastructure and service needs.

Together with the highly scalable and flexible nature of our network solutions, this ensures Runge ICT can engage with clients at any or all stages of the service continuum to deliver state-of-the art, customised solutions.

Drawing on industry-leading technology, our Runge Pure Mail Gateway stops spam, viruses and other threats before they reach your mail server, protecting your vital communications and preventing disruptions to email delivery and associated productivity losses.    read more –>

At Runge ICT we recognise the importance of business information being adequately protected, rapidly recoverable and highly available.

Runge Vault, our specialised online back-up and DR system, helps optimise the performance and efficiency of your backup and recovery environment.

Unlike traditional backup systems, Runge Vault is secure, silent and maintenance free. It utilises your Internet connection to safely send data and files offsite to the Vault services on a daily basis, for a simple and easily managed storage process.    read more –>

Runge ICT’s advanced, real-time network and systems monitoring services help us to ensure that every aspect of your IT environment is scrutinised for performance, availability and reliability.

Leveraging the power of our specially designed Runge Go system, we are able to accrue significant benefits for your organisation in terms of cost savings and improved efficiencies.    read more –>